FOR AESTHETIC CLINICS
Never lose a consultation to voicemail.
Your highest-value enquiries arrive after hours, from people comparing three clinics at once. Prime Assist answers first, books the consultation on the same call, and confirms by text.
- 24/7 answering
- Booked and confirmed by text
- Cyber Essentials Plus
- UK or EU data residency
Three ways clinics leak revenue on the phone.
PAIN 01
Enquiries arrive after close
People research treatments in the evening and at weekends, while your ads are still running and your phones are not answered.
PAIN 02
Every miss is high value
A single consultation can lead to a long treatment plan. Your average plan value makes each missed enquiry expensive: run your own numbers below.
PAIN 03
Front of house is stretched
Small teams double as treatment-room support. When the room needs them, the phone loses, every time.
How Prime Assist fixes each one.
Enquiries arrive after close
Answered at 9pm on a Sunday exactly as at 10am on a Tuesday. The consultation goes in the diary before the caller opens a competitor's tab.
Every miss is high value
Zero enquiries hit voicemail. Every caller gets prices, practicalities and availability from your approved information, then a booked consultation and a text confirmation.
Front of house is stretched
The phones are covered permanently. Your team gives the client in the room their full attention, and callers who need a person are escalated instantly.
Plugged into your booking system.
Clinic booking integrations are scoped on your consultation. We connect to any diary, CRM or practice system with an API, and to 6,000-plus apps through Zapier
QUESTIONS
Aesthetic clinic questions, answered.
Ask us something elseCan it answer questions about treatments?
It answers from your own approved information: treatments offered, prices, practicalities and availability. It never gives clinical advice, and it books a consultation for anything that needs a practitioner.
Does it work with my booking system?
Booking system integrations are scoped on your consultation, and we connect to any diary, CRM or practice system with an API, plus 6,000-plus apps through Zapier
What hours does it cover?
All of them: evenings, weekends and bank holidays, which is when most aesthetic enquiries arrive.
CASE STUDY
An aesthetic clinic case study will sit here.
We publish results only with evidence and written permission. Nothing on this site is invented.
IN THE MEANTIME
We have worked scenarios instead: modelled before-and-after examples that state the call volumes and assumptions behind them, so you can judge whether they resemble your operation.
Read the worked scenariosTHE ARITHMETIC, WITH YOUR NUMBERS
What are missed calls costing you?
Pick your industry to load a realistic starting point, then correct it until it matches your week. Every step of the sum is shown, so you can check it rather than trust it.
1. Your industry
2. Your week
Unanswered, rung out, or reached voicemail. Include out of hours.
This is the honest lever. The rest are wrong numbers, suppliers and enquiries you would have turned down anyway.
A check-up, not a full course of treatment. Keep it modest.
Lost appointments each month
234
Value at risk each month
£37,462
£449,539 over a year
Show me the arithmetic
- 90 calls a day x 5 days x 4.3 weeks = 1,935 calls a month
- 1,935 x 22% not answered = 426 missed calls
- 426 x 55% who wanted to book = 234 lost appointments
- 234 x £160 = £37,462 a month, £449,539 a year
Five working days, 4.3 weeks a month. Deliberately conservative: it counts the first missed opportunity only, and ignores repeat custom, referrals and the reviews you never get. It assumes nothing about our own performance.
Request captured. Your breakdown will follow by email.
Rather hear it than read it? Ring +44 20 3747 7785 and put a call through it yourself.
START WHERE YOU ARE COMFORTABLE
Three ways to test us. Only one of them involves talking to a human.
Buying voice AI on a slide deck is how people end up with something that fails on the first awkward caller. So we made the product itself the easiest thing to try, and put the commitment in your hands rather than ours.
Hear it for yourself, right now
Ring the line and talk to Prime Assist the way one of your callers would. Ask it to book you in, then try to catch it out. No form, no email address, no follow-up call from us.
Call +44 20 3747 7785We do not capture your number. Nothing happens afterwards.
Put a number on your missed calls
Enter your call volume and average job or appointment value. You get the arithmetic on what the unanswered ones are costing you, with the methodology shown so you can challenge it.
Run my numbersEmail only if you want the full report sent over.
Watch it handle your calls
Bring the three calls that waste the most of your team’s day. We run them live, in your sector’s language, and tell you honestly which ones we would not take. Five fields to book.
Book a demoNo card, no sales sequence, one human reply.
Most people do all three, in that order, and it costs them about twenty minutes in total. We would rather you tested the product than read our claims about it.
- DCB0129 audited
- UK or EU hosted
- Cancel any time
Answer first. Win the consultation.
30 minutes. See it answer a live call.