FOR DENTAL PRACTICES
Every new patient call, answered.
Private and mixed practices win or lose on the phone. Prime Assist answers every call around the clock, books straight into Dentally or your practice management system, and never lets an enquiry reach voicemail.
- DTAC ready
- DCB0129 · named Clinical Safety Officer
- Cyber Essentials Plus
- UK or EU data residency
Three calls your practice is losing this week.
PAIN 01
The lunchtime new patient
New patients call in their own lunch break, which is your team's lunch break. The enquiry that rings out books with whoever answers next.
PAIN 02
Empty chair time
Short-notice cancellations leave gaps nobody has time to refill. The chair sits empty while the phone queue grows.
PAIN 03
Recalls that never happen
Recall letters and texts get ignored, and your team never has a quiet hour to work the list by phone.
How Prime Assist fixes each one.
The lunchtime new patient
Every enquiry answered on the first ring, 24/7. The new patient exam is booked on the same call and confirmed by text before the caller hangs up.
Empty chair time
Cancellations write back and free the slot instantly, and freed slots are offered to the next suitable caller. Refilling the diary becomes an automatic admin task.
Recalls that never happen
Prime Assist works the recall list by phone, outside your busy hours, and each successful call ends with a confirmed appointment in the diary.
Wired into your dental stack.
Dentally today. Other dental practice management systems on request: ask on your demo.
QUESTIONS
Dental questions, answered.
Ask us something elseDoes Prime Assist work with Dentally?
Yes. Booking, rescheduling, cancellations and call summaries write back to Dentally. Other dental practice management systems are supported on request.
Can it answer questions about treatments and prices?
It answers from your own approved information: services, fees, availability and practical preparation. It never gives clinical advice, and it books a consultation for anything that needs one.
What about patients who want to speak to a person?
Any caller who asks for a person is routed to your team instantly, with the conversation context attached. You define the escalation rules.
CASE STUDY
A dental practice case study will sit here.
We publish results only with evidence and written permission. Nothing on this site is invented.
IN THE MEANTIME
We have worked scenarios instead: modelled before-and-after examples that state the call volumes and assumptions behind them, so you can judge whether they resemble your operation.
Read the worked scenariosTHE ARITHMETIC, WITH YOUR NUMBERS
What are missed calls costing you?
Pick your industry to load a realistic starting point, then correct it until it matches your week. Every step of the sum is shown, so you can check it rather than trust it.
1. Your industry
2. Your week
Unanswered, rung out, or reached voicemail. Include out of hours.
This is the honest lever. The rest are wrong numbers, suppliers and enquiries you would have turned down anyway.
A check-up, not a full course of treatment. Keep it modest.
Lost appointments each month
234
Value at risk each month
£37,462
£449,539 over a year
Show me the arithmetic
- 90 calls a day x 5 days x 4.3 weeks = 1,935 calls a month
- 1,935 x 22% not answered = 426 missed calls
- 426 x 55% who wanted to book = 234 lost appointments
- 234 x £160 = £37,462 a month, £449,539 a year
Five working days, 4.3 weeks a month. Deliberately conservative: it counts the first missed opportunity only, and ignores repeat custom, referrals and the reviews you never get. It assumes nothing about our own performance.
Request captured. Your breakdown will follow by email.
Rather hear it than read it? Ring +44 20 3747 7785 and put a call through it yourself.
START WHERE YOU ARE COMFORTABLE
Three ways to test us. Only one of them involves talking to a human.
Buying voice AI on a slide deck is how people end up with something that fails on the first awkward caller. So we made the product itself the easiest thing to try, and put the commitment in your hands rather than ours.
Hear it for yourself, right now
Ring the line and talk to Prime Assist the way one of your callers would. Ask it to book you in, then try to catch it out. No form, no email address, no follow-up call from us.
Call +44 20 3747 7785We do not capture your number. Nothing happens afterwards.
Put a number on your missed calls
Enter your call volume and average job or appointment value. You get the arithmetic on what the unanswered ones are costing you, with the methodology shown so you can challenge it.
Run my numbersEmail only if you want the full report sent over.
Watch it handle your calls
Bring the three calls that waste the most of your team’s day. We run them live, in your sector’s language, and tell you honestly which ones we would not take. Five fields to book.
Book a demoNo card, no sales sequence, one human reply.
Most people do all three, in that order, and it costs them about twenty minutes in total. We would rather you tested the product than read our claims about it.
- DCB0129 audited
- UK or EU hosted
- Cancel any time
Hear it book a new patient.
30 minutes. See it answer a live call.