INTEGRATIONS / EMIS
Prime Assist and EMIS, working as one diary.
Callers are matched to their record, offered real slots and booked directly into the EMIS appointment book, with every action written back and logged.
What syncs
- Live appointment book and slot types
- Session and rota availability
- Demographics for caller matching
- Your booking rules and embargoes
What writes back
- Bookings, reschedules and cancellations
- A call summary on the record
- Timestamped audit trail entries
- Escalation notes for your team
Typical setup
Measured in weeks, not months. Week one is discovery and integration paperwork. Then a supervised pilot on part of your call volume, then cutover when you sign it off.
Connection is made through approved NHS integration routes, authorised by you as data controller.
EMIS questions.
Do we need to arrange anything with EMIS?
You authorise the connection as the data controller, and we complete the integration paperwork with you during discovery, through approved NHS integration routes.
What can Prime Assist see in EMIS?
The minimum necessary: appointment book availability and the demographics needed to match a caller to a record. Access is scoped, logged and set out in your agreement.
START WHERE YOU ARE COMFORTABLE
Three ways to test us. Only one of them involves talking to a human.
Buying voice AI on a slide deck is how people end up with something that fails on the first awkward caller. So we made the product itself the easiest thing to try, and put the commitment in your hands rather than ours.
Hear it for yourself, right now
Ring the line and talk to Prime Assist the way one of your callers would. Ask it to book you in, then try to catch it out. No form, no email address, no follow-up call from us.
Call +44 20 3747 7785We do not capture your number. Nothing happens afterwards.
Put a number on your missed calls
Enter your call volume and average job or appointment value. You get the arithmetic on what the unanswered ones are costing you, with the methodology shown so you can challenge it.
Run my numbersEmail only if you want the full report sent over.
Watch it handle your calls
Bring the three calls that waste the most of your team’s day. We run them live, in your sector’s language, and tell you honestly which ones we would not take. Five fields to book.
Book a demoNo card, no sales sequence, one human reply.
Most people do all three, in that order, and it costs them about twenty minutes in total. We would rather you tested the product than read our claims about it.
- DCB0129 audited
- UK or EU hosted
- Cancel any time