WHERE WE WORK
UK-wide, deployed remotely, configured locally.
Prime Assist needs no site visit and no hardware. Your number is diverted, the scripts are written against your business, and it answers. The pages below describe what we actually see on phone lines in each of these cities rather than pretending to have an office on every high street.
Where does Prime Assist operate?
Prime Assist operates across the whole United Kingdom and is deployed remotely, so there is no site visit or hardware installation. Gateway Global Ltd is registered in London and the service is delivered and supported from the UK, with UK hosting and UK or EU data residency written into every contract. City pages exist for London, Manchester, Birmingham, Leeds, Glasgow and Bristol because the local sector mix and the reasons calls get missed differ by market, not because there is a branch office in each one.
City by city
London
Nine million people, the densest concentration of private clinics, law firms and agencies in the country, and reception teams competing with London salaries.
See the London page GREATER MANCHESTERManchester
A fast-growing professional services and property market, a large NHS and private healthcare footprint, and a hospitality scene that runs on the phone.
See the Manchester page WEST MIDLANDSBirmingham
A large public sector and housing footprint, dense automotive and logistics activity, and a broad base of family-run trades and professional firms.
See the Birmingham page WEST YORKSHIRELeeds
A major legal and financial services centre outside London, with a strong healthcare cluster and a busy student rental market.
See the Leeds page SCOTLANDGlasgow
Scotland largest city, with distinct legal and healthcare systems, a strong trades and property base, and its own procurement landscape.
See the Glasgow page SOUTH WESTBristol
A dense independent business economy: private clinics, independent restaurants, creative agencies and a large volume of small professional practices.
See the Bristol pageNot on the list, or outside a city entirely? That changes nothing about the deployment. Book a consultation and we will scope it the same way.
QUESTIONS
Questions about coverage.
Ask us something elseDo you cover the whole UK?
Yes. Prime Assist is deployed remotely, so location is not a constraint. England, Scotland, Wales and Northern Ireland are all in scope, and we adjust scripts for the differences that matter, such as Scottish legal and healthcare processes.
Why do you have city pages if you work everywhere?
Because the sector mix and the reasons calls get missed genuinely differ by city, and because people search locally. The pages describe what we see in each market rather than claiming an office we do not have.
Do you have regional offices?
No. Gateway Global Ltd is registered in London and the service is delivered and supported remotely. We would rather say that plainly than list serviced-office addresses as branches.
Is the service available outside the UK?
Our focus is the UK: UK hosting, a UK or EU processing region, UK accents and UK regulatory context. Speak to us if you are a UK business with an overseas line and we will tell you honestly whether we fit.
Does it handle Welsh or Gaelic language calls?
Language coverage beyond English is scoped case by case. Ask us directly rather than assuming, and we will tell you what we can support today.
START WHERE YOU ARE COMFORTABLE
Three ways to test us. Only one of them involves talking to a human.
Buying voice AI on a slide deck is how people end up with something that fails on the first awkward caller. So we made the product itself the easiest thing to try, and put the commitment in your hands rather than ours.
Hear it for yourself, right now
Ring the line and talk to Prime Assist the way one of your callers would. Ask it to book you in, then try to catch it out. No form, no email address, no follow-up call from us.
Call +44 20 3747 7785We do not capture your number. Nothing happens afterwards.
Put a number on your missed calls
Enter your call volume and average job or appointment value. You get the arithmetic on what the unanswered ones are costing you, with the methodology shown so you can challenge it.
Run my numbersEmail only if you want the full report sent over.
Watch it handle your calls
Bring the three calls that waste the most of your team’s day. We run them live, in your sector’s language, and tell you honestly which ones we would not take. Five fields to book.
Book a demoNo card, no sales sequence, one human reply.
Most people do all three, in that order, and it costs them about twenty minutes in total. We would rather you tested the product than read our claims about it.
- DCB0129 audited
- UK or EU hosted
- Cancel any time
Wherever you are, the phone gets answered.
No site visit, no hardware, no regional surcharge. Fifteen minutes to find out if it fits.
HEAR IT FIRST
Call +44 20 3747 7785 and put Prime Assist through its paces before you book anything.